MacOS sometimes does not display PIN dialog for AirPlay screen mirroring

This article applies to ScreenBeam 1xxx-Series and 960 products.

With macOS version 26.0.1, there is a known issue where the PIN dialog may not appear when attempting to connect to a ScreenBeam or AppleTV device. This prevents users from entering the required PIN, causing the ScreenBeam receiver to time out and halt the connection process.

If you experience this issue, we recommend retrying to connect again, or restarting your MacBook and then trying to connect again, as this often resolves the problem. Our team is actively monitoring this situation and will provide updates as soon as a permanent solution becomes available.

For the latest information, please check for software updates or consult ScreenBeam support if the problem persists.