Known Issues & Troubleshooting Tips
Miracast
- Super Wet Ink Touch Latency on new Intel GPU Drivers causes system freeze
- 960 displays with purple hue on Cisco MX300
- Android Device Does Not Prompt For A PIN When Pairing The Device For The First Time.
- My Laptop/Tablet Occasionally Loses Connection With The ScreenBeam Receiver, And Needs To Be Manually Reconnected
- I'm seeing choppy and/or there are brief pauses during playing Internet video on my Miracast device. How can I resolve this?
- Why won't my computer with Windows 10 N or KN connect to the ScreenBeam?
- Why can't my Android device connect?
- My Windows 10 laptop/tablet cannot connect to ScreenBeam when DisplayLink software is installed.
- When connected to the ScreenBeam you see black bars surrounding the image on all sides of the screen
- Dell XPS 13,15 + Killer Wireless card 1535 - Cannot discover ScreenBeam Miracast
- Using Cisco AnyConnect VPN with ScreenBeam
- Sometimes the video on the TV freezes if my source device disconnects from the receiver unintentionally.
- VPNs and ScreenBeam - Unable to Connect
- Why don't I see the ScreenBeam in the Connect menu on my Windows 11/10 device?
- Will Domain Policies Affect Miracast Connectivity?
- Windows Miracast Troubleshooting
General
- Why Does The ScreenBeam's Display Have A Purple Or Blue Hue When Connected To My Legacy Projector Using The Included VGA Adapter?
- Snowy/White Or Static Blank Screen Appears Upon Powering The Projector/TV ON. Ready To Connect Screen Is Not Available.
- I can't hear any audio or sound on TV after ScreenBeam connection is established.
- HDMI Input - Laptop cannot mirror or yellow spinning circle occurs repeatedly
- My Projector Displays Purple Hue Color when using HDMI-to-VGA adapter
Conference
- ScreenBeam Conference - MacOS - Camera video feed shows green screen
- Huddly IQ camera best practices
- Logitech RightSense (RightSight) feature is currently not supported
- How to grab the log from ScreenBeam Conference app
- ScreenBeam Wireless Conferencing - Known Issues & Limitations
- ScreenBeam Conference - Troubleshooting
- Conference App - Installation Troubleshooting